World Series badminton

Event Control Room, Birmingham Utilita Arena, March 2025

The other fun event that took place last week was my volunteering at the 'All England' badminton tournament, for the second time. Apparently the new anonymised application process put some of the seasoned volunteers off so they were very short of people. Last year in the Event Control Room there was the boss plus three volunteers; this time the team was down to one person for some of our shifts.

I skipped the volunteer orientation meeting which took place on Monday evening, since last year it was only just worth it, I know the ropes, and I had board games, a study group and Monday badminton that afternoon and evening. Tuesday started very early with the 6.25 a.m. train into Birmingham for the start to my shift at 7.30 a.m. I was welcomed very warmly and recognised quite a few people from last year. The ECR setup was much the same, passing messages between teams and the venue and logging any issues to make sure they were dealt with. I had a similarly early start on Wednesday and Thursday, then I was on the late shift on Friday and Saturday, finishing after 10pm. Sunday was Finals day so only five matches played, but they were long matches, and then I helped with packing up the ECR screens, radios and the rest.

There were no free tickets for volunteers this year, because apparently last year some were being sold on. But UJ messaged me to say that her boyfriend had two tickets that he wasn't going to use, and I found two of my badminton friends who were happy to take them. I went up to the arena to watch a few matches between shifts, and sometimes during shifts as well when it was quiet. Most of the time it was quiet, with issues like banners falling down, checking that it was OK to open the doors to the public, and IT glitches. There were a couple of exciting incidents involving members of the public behaving badly, a volunteer falling down stairs who needed crutches, and another volunteer who made some inappropriate comments to members of the management team in the evening at the hotel, probably fuelled by drink, and then didn't have the sense to apologise next day. He was ejected from the venue and accreditation withdrawn.

We had six screens going most of the time, showing our logging spreadsheet, the list of radios and who was carrying them, the seven-court practice area, the two-court warm up area, the live play on court and the broadcast feed. On Saturday another screen appeared showing the rugby (there were three matches that day) and on Sunday there was some sort of football cup final. I preferred the badminton.

The key to their success from my point of view is that the people in charge - the Event Director and his team - are universally and individually lovely. They really seem to care that volunteers enjoy themselves. We were also thanked personally by Badminton England's President and some other official personages. I would definitely do it again next year if they'll have me (I think they will).